Shipping

Your pieces are shipped by 100% carbon offset shipping, with international tracking where available.

Estimated shipping times are as follows:
Europe - 3 to 7 business days
Rest of the World - 7 to 10 business days
We ship within 3 days of placing order, with the exception of pre-ordered pieces, and you will receive email notification with your tracking number.
Pre-order pieces are made within 1 to 2 weeks. Email us at connect@mynalabel.com.

Customs and import taxes:
Customers are responsible for any customs and import taxes that may apply. MYNA is not responsible for delays due to customs.

Returns and Exchanges

If you are unhappy with your order, please contact us at connect@mynalabel.com to let us know and we will assist you as well as we can.

Returns and exchanges:
If you are otherwise unsatisfied with an item, it can be returned provided you contact us within 14 days of delivery and ship the item back within 21 days of delivery.
Final sale orders are exempt and cannot be returned and refunded.

Conditions of return:
Customers are responsible for return shipping costs and for the safe receipt by MYNA of any returned items.

Where an item is being returned from outside the EU, please clearly mark the package as a return to ensure no customs costs are incurred. MYNA cannot be held responsible for customs costs relating to returned items.

In the case that a returned item is not received by MYNA in its original condition, the customer is responsible for any loss in value.